For exchanges or full refunds, include your original receipt and request within 7 calendar days of delivery.
Items must be in “like-new” condition: unused, unaltered, with no signs of wear.
After 7 days, we may offer only store credit or exchanges—at our sole discretion.
Special or customized orders may not be eligible for return unless stated.
If you receive a damaged or incorrect item, contact Customer Support immediately at 1‑786-438-3811 or ceo@epiphanyworldwide.com.
Approved refunds are subject to item inspection upon receipt.
A 15% restocking fee applies to non-defective returns not exchanged.
Items returned after 7 days or without contacting us will not be refunded.
Customers are responsible for return shipping costs, unless we are at fault.